How do I choose the right size?
We recommend referring to the size chart provided on each product page. The chart includes detailed measurements and notes on the model’s size to help you make the best choice. If you’re still unsure, feel free to contact our customer service team for personalized advice.
How do I use my discount code?
Simply enter your discount code at checkout or apply it in your shopping cart before proceeding to payment.
Can I cancel or change my order?
You can modify or cancel your order within 24 hours of placing it and before it is shipped. Once the order is shipped, it cannot be changed or canceled. To avoid inconvenience, please double-check all details, including your shipping address, before placing your order.
How can I check my order status?
After your order is shipped, you will receive a confirmation email with tracking information. Use the provided tracking link to monitor your package. If you have any issues, please contact us for assistance.
Can I have my order delivered to a different address from my billing address?
Yes, we can deliver to a shipping address that is different from your billing address. Please make sure to provide the correct shipping address at the time of purchase. If you need to update your shipping address, contact customer service before the order is shipped.
What should I do if my product is faulty, broken, or damaged?
If you receive a damaged or faulty product, please email our customer service team with clear photos of the issue. We’ll review the situation and provide the best solution for you as quickly as possible.
Does hemi blurr cover customs duties?
Yes, we cover all duties and import taxes for international orders. You won’t need to pay additional charges when your package arrives.