Return
How to Make a Return

Items can be returned within 14 days of delivery if they are unworn, unwashed, undamaged, and still in their original packaging. Please note that all return shipping fees, duties, and taxes are the customer’s responsibility. Items marked as Final Sale are not eligible for return or exchange. If Final Sale items are sent back to us, we will not process a refund.

Refund Process and Timeline:

Refunds are issued to your original payment method within 1 business day of receiving and inspecting the returned item at our warehouse. You will receive an email notification once your refund has been processed. Typically, refunds appear in your account within 1-3 business days, depending on your bank or payment provider.

Issues with Returns

If you received the wrong product, please contact our customer support team with your order details and photos of the item. Once we confirm the issue, we will work with you to resolve it promptly, including sending the correct item.

FAQs

If you don't see your question below, feel free to contact us on support@hemiblurr.com

What should I do if my product is faulty, broken, or damaged?

If you receive a damaged or faulty product, please email our customer service team with clear photos of the issue. We’ll review the situation and provide the best solution for you as quickly as possible.

Do I have to pay for international return shipping?

Return shipping costs, including taxes, are the responsibility of the buyer.

When will I receive a refund for my international order?

Refunds are issued to your original payment method within 1 business day of receiving and inspecting the returned item at our warehouse. You will receive an email notification once your refund has been processed. Typically, refunds appear in your account within 1-3 business days, depending on your bank or payment provider.

If we've not answered your question above, please email support@hemiblurr.com

We aim to respond within one business day.